Terms of Service
Effective 1 April 2026
1. Introduction
These Terms of Service ("Terms") govern your use of CT Local ("we", "our", "us"), a business directory accessible at ctlocal.co.uk. By using CT Local — whether as a visitor or a listed business — you agree to these Terms. If you do not agree, please do not use the site.
2. Directory listings
CT Local operates as a curated directory. Businesses may apply for a listing via our listing form. We reserve the right to approve, reject, or remove any listing at our sole discretion, including listings that we consider inaccurate, misleading, inappropriate, or inconsistent with the directory's focus on independent and sustainable businesses.
You are responsible for ensuring all information submitted for your listing is accurate and kept up to date. By submitting a listing, you confirm that you are authorised to represent the business and that the information provided is truthful.
3. Subscription plans and payment
CT Local offers three listing tiers: Free, Featured (£79/year), and Premium (£149/year). Paid plans are billed annually in advance via Stripe. All prices are in GBP and inclusive of any applicable taxes.
Subscriptions renew automatically each year. You may cancel at any time via your account dashboard or by contacting us. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused portions of a billing period.
On cancellation, your listing will revert to the Free tier rather than being removed, unless you request deletion.
We reserve the right to change pricing with at least 30 days' notice to active subscribers. Continued use of the service after a price change constitutes acceptance of the new pricing.
4. Acceptable use
You agree not to:
- Submit false, misleading, or fraudulent listing information
- Impersonate a business you do not own or have authority to represent
- Use CT Local to promote illegal goods or services, or content that is defamatory, discriminatory, or harmful
- Attempt to scrape, copy, or reproduce the directory content at scale without our written permission
- Interfere with the operation of the site or attempt to access accounts or data you are not authorised to access
5. Intellectual property
All content created by CT Local — including the directory design, copy, and branding — is owned by us and may not be reproduced without permission. Content submitted by businesses (descriptions, photos) remains your property; by submitting it you grant CT Local a non-exclusive licence to display it on the site and in promotional materials related to the directory.
6. Disclaimer and limitation of liability
CT Local is provided "as is". We make no guarantees regarding traffic, enquiries, or commercial outcomes resulting from a listing. We are not responsible for the accuracy of information submitted by businesses, or for any transactions or dealings between visitors and listed businesses.
To the fullest extent permitted by law, CT Local's total liability to you for any claim arising from your use of the site shall not exceed the amount paid by you in subscription fees in the three months preceding the claim.
7. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated to active subscribers by email. Continued use of CT Local after the effective date of updated Terms constitutes acceptance.
8. Governing law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of CT Local shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact
Questions about these Terms? hello@ctlocal.co.uk